A common question is how to strike the right balance between the preservation of the flexibility of Agile software development with customers’ legitimate desires to have delivery commitments. At Demandware, I often thought this tension was somewhat unique to us, having adopted Agile and striving to increase the frequency of […]
Yearly Archives: 2017
Enterprise SaaS companies usually start by implementing their own solution. Sometimes they charge explicitly and other times it is simply treated as a cost of doing business. As its business grows, it inevitably confronts the question of how to scale such services. Unless implementation is simple, it cannot be indefinitely […]
Insights from 525 CEO interviews. I found this article from the New York Times very worthwhile as it summarized the journalist’s insights from having conduced 525 CEO interviews over a number of decades. This quote was among the most compelling observations from my perspective: “Leaders, for example, need humility to […]
Having recently facilitated a discussion with Deepak Taneja at the Pillar Venture Capital Unconference for early stage CEO’s made me thank about how my role as CEO evolved as I led companies ranging from 15 to 1,200 employees. I needed significantly different capabilities, behaviors, and time allocations to be effective […]
Board discussions and board relationships are some of the most powerful ways a CEO can influence the success of the company. What is your responsibility as CEO wrt the Board? It is to keep the board properly informed about what is really happening in the business and to ensure […]
Recently I was reading an article called “Happiness Traps” in the latest issue of the Harvard Business Review, I came across a reference to this study from Duke University Business School. It got me thinking about my own experiences first as a software engineer, then as a CEO and board […]